ALEKS Troubleshooting

NOTICE: NEW INCOMING STUDENTS for Spring 2027 – Students with SAT/ACT/AP scores will be placed on the basis of those scores and will not take ALEKS. If you do not have SAT/ACT/AP scores, you will be required to take ALEKS. For full details, see our webpage. Remotely proctored ALEKS will be available from September 15 until October 18. Be sure to check your Road-to-UM checklist in your application portal for relevant deadlines.
CONTINUING and TRANSFER STUDENTS – Effective May 1, 2026 – If you are a continuing student (including fall 2026 admits) or a transfer student who has not taken ALEKS and you have not completed any college-level math course, you may take only ON-CAMPUS proctored ALEKS. ON-CAMPUS ALEKS will be available by appointment from October 19 until November 13, then again from January 7 until January 16. Dates, times and appointment instructions are found at math.miami.edu/aleks

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If you encounter technical difficulties, please visit one of these sites:
• Technical Requirements and Instructions for Downloading LockDown
• ALEKS Customer Support and Troubleshooting LockDown Issues
• CaneLink Single Sign-on Issues

Please note that if you take ALEKS outside of regular business hours, technical support may not be available.

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